|
Washington County Bank
Getting Started
- What services are available with 24-Hour Banker Online?
- Apply for new accounts
- Apply for loans
- Apply for credit cards
- Check your account balances
- Confirm which checks, deposits, withdrawals, Visa Check Card and ATM transactions have cleared
- Transfer funds between your Washington County Bank checking and savings accounts or make payments to your line of credit accounts, credit cards or other merchants
- Order checks
- Download transactions to financial packages
- Communicate with us through e-mail.
- How much does 24-Hour Banker Online cost?
24-Hour Banker Online is FREE! Once you enroll, you'll have unlimited access to your account at no cost. With just a few clicks of your mouse, you can see your account balances…transfer funds…order checks…pay your Washington County Bank accounts and much more. Also, with 24-Hour Banker Online BillPay* you can pay anyone, anywhere, anytime!
| * |
There may be a charge for the BillPay service. |
- What happens if my computer is not working or I cannot get online?
Call an Online Representative at (877)251-4363 for further assistance
- Who do I call if I need help with my 24-Hour Banker Online service?
If you have questions concerning our online services, please call our Online Representatives at (877)251-4363.
- How do I know if a transaction was completed during a system crash?
There are a few ways to know if the transaction in question was completed:
Look at the account activity on the account from which you performed the transaction. All completed transactions will appear on the Account Summary page.
You should have received a pop-up box confirming the transaction information. If you clicked Submit and received a confirmation box, the transaction was completed.
You can call one of our 24-Hour Banker Online Representatives at (877)251-4363, 24 hours a day, 7 days a week.
- If I share a checking account with someone else, do we both need to enroll or can we share a 24-Hour Banker Online account?
For your security, we would like every 24-Hour Banker Online customer to have a unique User ID.
- Can I use 24-Hour Banker Online from more than one location?
Yes. You can access 24-Hour Banker Online from any computer with Internet access.
- Are my deposits safe?
Your deposits are insured by the Federal Deposit Insurance Corporation (FDIC) up to $100,000 per depositor. To learn more about FDIC, visit them online at: www.fdic.gov.
Return to top
|
| |
