- What services are available with 24-Hour Banker Online?
- Apply for new accounts
- Apply for loans
- Apply for credit cards
- Check your account balances
- Confirm which checks, deposits, withdrawals, Visa Check Card and ATM transactions have cleared
- Transfer funds between your Washington County Bank checking and savings accounts or make payments to your line of credit accounts, credit cards or other merchants
- Order checks
- Download transactions to financial packages
- Communicate with us through e-mail.
- How much does 24-Hour Banker Online cost?
24-Hour Banker Online is FREE! Once you enroll, you'll have unlimited access to your account at no cost. With just a few clicks of your mouse, you can see your account balances…transfer funds…order checks…pay your Washington County Bank accounts and much more. Also, with 24-Hour Banker Online BillPay* you can pay anyone, anywhere, anytime!
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There may be a charge for the BillPay service. |
- What happens if my computer is not working or I cannot get online?
Call an Online Representative at (877)251-4363 for further assistance
- Who do I call if I need help with my 24-Hour Banker Online service?
If you have questions concerning our online services, please call our Online Representatives at (877)251-4363.
- What are your password security requirements?
It is important to create a password that is secure yet easy to remember. For more secure passwords, avoid using common words, family names or birth dates.
The use of varied characters such as numbers, capital letters and lower case letters will increase the strength of your password. Passwords must be an 8-20 letter and number combination containing upper and lower case letters with no special characters or spaces.
Our Password Strength Meter assists you in creating a more secure password for your online account. As you type, the Password Strength Meter will display the strength level of your password: Weak, Moderate or Strong.Your password must meet the Moderate or Strong level to be accepted for online account access.
- How do I know if a transaction was completed during a system crash?
There are a few ways to know if the transaction in question was completed:
Look at the account activity on the account from which you performed the transaction. All completed transactions will appear on the Account Summary page.
You should have received a pop-up box confirming the transaction information. If you clicked Submit and received a confirmation box, the transaction was completed.
You can call one of our 24-Hour Banker Online Representatives at (877)251-4363, 24 hours a day, 7 days a week.
- If I share a checking account with someone else, do we both need to enroll or can we share a 24-Hour Banker Online account?
For your security, we would like every 24-Hour Banker Online customer to have a unique User ID.
- Can I use 24-Hour Banker Online from more than one location?
Yes. You can access 24-Hour Banker Online from any computer with Internet access.
- Are my deposits safe?
Your deposits are insured by the Federal Deposit Insurance Corporation (FDIC) up to $100,000 per depositor. To learn more about FDIC, visit them online at: www.fdic.gov.
