- Does Washington County Bank accept direct deposits?
Yes, Washington County Bank does accept direct deposits.
- How is interest calculated on my checking account?
Interest compounds and is credited to your account monthly based on your statement cycle.
- Can I add a joint owner to my account?
Yes. If you would like to add a joint owner to your account, simply call us at (402) 426-2111, and a Personal Banker will assist you.
- How can I make deposits into my account?
There are many convenient ways you can deposit money into your Washington County Bank checking account. These options include:
- Mail us a check.
- Set up an automatic direct deposit into your account.
- Wire funds into your account.
- Transfer funds from an existing Washington County Bank account.
- Advance funds from your credit card.
- Visit a branch nearest you.
- How long before my deposit will post to my account?
Your deposits sent via direct deposit, ACH or transferred from another Washington County Bank account, generally post to the account on the same business day they are submitted. It is not possible for us to determine how long it will take to receive deposits sent via mail. All deposits will post on the business day in which they are received. We do recommend that customers verify their account balances prior to initiating any transactions.
Note: If you would like more information on our funds availability policy, please see our deposit rules and regulations.
- How can I withdraw funds from my account?
There are several easy and convenient ways you can access funds from your Washington County Bank accounts.
- Write a check.
- Use your Visa Check Card.
- Wire transfer funds.
- Visit any of the 957,000 PLUS System ATMs.
- Use 24-Hour Banker Online.
- Request a cashier's check.
- Visit a branch nearest you.
- Can I reorder checks online?
Yes. To reorder checks online use our Online Form within Account Services. Please allow up to two weeks for delivery.
- Can I order more deposit slips and envelopes?
- Yes, we provide deposit slips and envelopes for all deposit accounts. To order, simply use our online form located within the Account Services section. A fee will apply when ordering deposit slips. Contact Us via email or phone if you have additional questions prior to placing your order.
- Will I still receive a statement for my checking account in the mail?
Yes. Washington County Bank sends a monthly statement on all checking accounts. If you do not receive your monthly statement, please call the Bank at (402) 426-2111 for assistance.
- Can I order a copy of a past statement?
Yes. To order a copy of a past statement online, use our Online Form within Account Services. You will need to provide us with the statement To and From date. Please allow up to two weeks for delivery.*
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Any applicable fees will be billed to your account. |
- Can I order a copy of a check?
Yes. To order a copy of a check online, use our Online Form within Account Services. You will need to provide us the check number, amount and date written. Please allow up to two weeks for delivery.*
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Any applicable fees will be billed to your account. |
- How do I stop payment on a check?
A stop payment is a time-sensitive matter. The most efficient way to place a stop payment is to call a Personal Banker at (402) 426-2111 for assistance.
- Who should I contact if I have problems with my account?
We always want to give you the answers you need, when you need them. So if you ever have a question about your account, please feel free to contact a Personal Banker at (402) 426-2111.
- Do you return my canceled checks?
Some WCB checking accounts receive canceled checks as images in monthly statements. All checking account holders have access to check images online at www.washingtoncountybank.com. For more information on specific types of accounts, please contact one of our customer service representatives at (402) 426-2111.
- Do you offer overdraft protection on checking accounts?
Yes. Washington County Bank offers several different overdraft protection plans for your checking accounts. You can apply for an overdraft line of credit when applying for your checking account or call a Personal Banker at (402) 426-2111 to apply.
- What is the difference between a Visa Check Card and an ATM Card?
A Visa Check Card can be used as an ATM card or to make purchases that are automatically deducted from the balance in your Washington County Bank checking account. Accepted at millions of locations, it's the easy way to pay. No more hassling with cash or writing checks. An ATM card is a 24-hour banking card you can use to access your checking or savings account from any PLUS System or NETS ATM.
- What if I need to change my address?
To change your address, please contact a Personal Banker at (402) 426-2111.
